Course catalog
Five courses. One practical path.
Start with ITSM fundamentals, then move into discovery, CMDB, event management, or HR service delivery. Every course listing below is sample content for review.
Sample content notice
Sample course content for review. Titles, lessons, prices, and durations are placeholders and will be replaced before launch.
ServiceNow ITSM Fundamentals
Learn Incident, Problem, Change, and Knowledge Management through the daily work of a ServiceNow administrator.
- Lessons
- 24 lessons
- Duration
- 6h 20m
- Price
- Sample ₹1,999
ServiceNow ITOM Discovery
Understand discovery patterns, mid servers, credentials, and the path from a network scan to a useful CMDB record.
- Lessons
- 11 lessons
- Duration
- 5h 10m
- Price
- Sample ₹2,499
ServiceNow CMDB and IRE
Build a reliable configuration management database with class models, identification rules, and the Identification and Reconciliation Engine.
- Lessons
- 11 lessons
- Duration
- 4h 45m
- Price
- Sample ₹2,499
ServiceNow Event Management
Connect monitoring tools to ServiceNow, reduce alert noise, and turn the alerts that matter into actionable incidents.
- Lessons
- 12 lessons
- Duration
- 3h 50m
- Price
- Sample ₹2,199
ServiceNow HRSD
Model employee service requests with HR services, case management, and knowledge content.
- Lessons
- 11 lessons
- Duration
- 4h 05m
- Price
- Sample ₹1,999
Not sure where to start?
Begin with ITSM Fundamentals. It covers the platform navigation and core processes that the other courses build on.