Skip to content

Legal

Privacy Policy

Draft privacy policy for ServiceNow Learn Easy.

Draft for review

This page is a draft. It is not legal advice and it is not final. A qualified reviewer must approve the text, jurisdiction, and business details before launch. Last updated 14 November 2026.

This draft describes the data the planned learning platform expects to collect. It must be reviewed and completed before any real student data is collected.

Information we collect

  • Account details: name, email address, profile image if you use Google sign-in, and role.
  • Learning data: course enrollments, lesson completion, and last playback position.
  • Order data: course, amount, currency, payment status, and payment provider order ID.
  • Technical data: error logs and basic request data needed to operate and secure the service.

How we use information

  • To create and secure your account.
  • To verify payment and grant course access.
  • To save progress and show it on another device.
  • To answer support requests and investigate abuse.

Payment processing

Payment is planned through Razorpay. Card and bank details are entered in the payment provider's interface. This platform does not store full card numbers or payment credentials. It stores order IDs, amounts, and payment status.

Service providers

  • Firebase Authentication for sign-in and account tokens.
  • Cloud Firestore for profile, enrollment, order, and progress records.
  • Cloudflare Pages and Functions for hosting and server-side requests.
  • Razorpay for payment processing and webhook notifications.
  • YouTube for video playback. YouTube may set its own cookies and collect playback data.

Cookies and local storage

The planned site uses browser storage for sign-in state and interface preferences. It does not use advertising cookies. The final cookie list must be confirmed after the authentication and video integrations are complete.

Retention

Account, enrollment, and order records are kept while the account is active and for the period required for tax, accounting, and dispute handling. Progress records are kept while the enrollment is active. Final retention periods require legal review.

Security

Access tokens are verified on the server. Payment events are verified by signature. Firestore rules deny client writes to commercial and access-control records. No system is completely secure, and the platform does not claim otherwise.

Your choices

You may request access, correction, or deletion of your account data. Some records may be retained where the law requires it. A working request channel will be published before launch.

Children

The service is intended for working professionals. It is not directed to children. The minimum age and parental-consent process require legal review.

Changes

This draft will change. A revised version will be published with a new date before production use.

Contact

Contact details are placeholders in this preview. Use the contact page for the current review channel.